When Should You Change the Lockbox Code? Between Every Contractor, Tenant and Buyer

A lockbox code that never changes is a master key everyone who's ever touched the property still has — here's when to reset it and what it costs.

Change the lockbox code every time a different group has had access to the property, not just when something goes wrong.

A code that's never changed stays in the hands of everyone who ever used it — the contractor from eight months ago, the tenant who moved out, the buyer who walked and never closed.

When to Change a Lockbox Code

Change the lockbox code any time access changes hands: after a renovation crew finishes, after a tenant moves out, after a buyer's showing falls through, or after a listing goes under contract and then back on the market. If you can't name every person who currently knows the code, it's already overdue for a reset.

Who Actually Still Has Your Old Code

Contractors share codes with subs who never show up on your invoice. Tenants give codes to movers, roommates, and guests. Buyers' agents pass codes to inspectors, appraisers, and contractors bidding on repairs. Every one of those people keeps access long after their reason for having it ends — unless the code changes.

How Qprop Changes the Code Without You There

Qprop's Change Lockbox Code service resets the code on your existing lockbox for $75, with the job taking about 10 minutes on site. A local field agent handles the reset and sends photo confirmation once it's done, so you have proof the new code is live without driving out to check it yourself. Turnaround runs 6 to 48 hours depending on your area, and the price is shown before you book — any optional extras, like ASAP scheduling, are itemized separately.

If you don't have a lockbox on the property yet, [here's how to get one installed without ever visiting the property yourself](/blog/how-to-get-a-lockbox-installed-remotely).

The Takeaway

A lockbox is only as secure as its last code change. Reset it between every contractor, tenant, and buyer, and you keep control of who can get into your property — whether you're down the street or across the country.

Book a Change Lockbox Code visit with Qprop and get photo confirmation the moment your new code is live.